Services

Patient Q&A

Got a question?

We’re here to help our patients, 他们的家庭和我们的社区达到了——或者更好, exceed–their potential. 如果你在这里找不到答案,就打电话 . 我们有会说英语和西班牙语的代理,他们很乐意帮助你.

了解更多关于您在COVID-19大流行期间护理的信息, INCLUDING TESTING INFORMATION, PLEASE CLICK HERE.

MDjWsGOIZ_Jfs6SvpvUImeleUdruzt_sbCqz2b9kbNc, alyKQVrA_d-jGJqOqWJxnA0ErGXOmzsgM2xnGVszRBw

Jump to a specific question: 

Hours and Appointments

Fees and Insurance

Health Insurance Questions

Other questions

Hours and Appointments

Do I need to make an appointment?
Existing Patients:
Appointments are preferred; however, 对于现有的病人,我们只有有限的预约时间. 未预约的病人将不得不等待时间表上的空位.
New Patients: 新病人需要提前打电话预约 . 请打印病人表格和滑动费用折扣计划表格, found under Services on the the website, before coming to your appointment. 如果您无法打印表格,请在预约时间30分钟前到场.

Do you offer weekend hours?
 We currently do not offer weekend hours. However, each location has regular business hours, 每周至少有一个晚上营业到晚上7点. 请查看365速发彩票网页面看到具体的时间为每个网站.

你们为新病人提供紧急预约吗? I was referred by the ED.
我们提供有限数量的即日预约, 哪些可以用来安排需要紧急预约的新病人. 对于需要申请折扣计划的病人来说,这有时会很困难, 因为他们可能不具备资格所需的所有必要信息.

Can I reach a provider after hours?

Yes, you can reach us 24/7. 致电您的供应商办公室,我们的应答365速发购彩将为您与随叫随到的供应商联系.

Fees and Insurance

What forms of payment do you accept?
我们接受现金,支票,信用卡,借记卡,汇票. 接受信用卡:维萨,万事达,发现.

Are you a free clinic?
我们是非营利的社区365速发彩票网中心,不是免费诊所. There is a fee for services, 但是我们有一个针对没有保险的病人的折扣计划,根据你的家庭规模和家庭收入. We serve patients who are uninsured, on Medicaid, Medicare, NC Health Choice, 我们也接受大多数私人保险计划. 请查看如何支付部分的清单的私人保险接受.

申请折扣计划需要什么资料?

  • Your last 30 days of income information. If you are not working, 请打电话给我们,讨论我们还需要你提供哪些收入信息.
  • Form of picture ID with your current address. 如果您没有带照片的身份证和您的当前地址, 你需要携带带照片的身份证和居住证明.
  • 居住证明——你收到的居住账单(电费账单), gas bill, water bill, a copy of your lease)
  • 18岁以下儿童的相关信息证明-社会保障卡, Medicaid card, birth certificate, or school picture ID are all accepted.

你有一个项目,可以帮助病人得到他们的药物,如果他们负担不起?
Yes, 我们的药物援助计划(DAP)为符合条件的患者提供精选药物的折扣处方. Ask when you come in for an appointment.

任何人都可以申请滑动费用折扣计划吗?
Yes, anyone without insurance or receiveing Mediciad Family Planning can apply; the program is based on family size and household income. We welcome all patients into this program; it is not restricted to Wake or Franklin counties.

我如何获得医疗补助或NC365速发彩票网选择?
你可以通过维克县公共365速发购彩中心申请 . Wake365速发彩票网365速发购彩公司在我们的罗利东南部地区有医疗补助资格的工作人员和儿科诊所.

Health Insurance Questions

我从哪里可以得到新的365速发彩票网保险市场的信息?
 高级社区365速发彩票网有经过培训的认证申请顾问,可以通过市场回答关于下一个365速发彩票网保险注册期的问题. 如果你最近经历了以下任何一种情况:已婚, had a baby, adopted a child, moved to North Carolina, gained citizenship, been released from prison, call 919.573.安排一个约会并详细讨论你的情况.

Other questions

Do you have a pharmacy on site?
 是的,我们在罗利东南部开了一家新药店. In addition to our own pharmacy, 我们还与沃尔格林(Walgreens)建立了合作关系,为我们的病人提供打折处方.

How can I obtain copies of Medical Records?
患者必须提交一份签字的信息发布. 请将此提交到您所在的365速发彩票网. 你的副本将由第三方提供,你将为此365速发购彩收费.

Do you have X-ray/lab on site?
这些设施都没有现场x光功能. All sites are able to perform some labs on site; for other lab procedures, 我们会抽取一个样品送到外面的实验室进行处理.

你欢迎住在威克或富兰克林县以外的病人吗?
Yes! 我们欢迎所有患者,无论他们住在哪里. 我们的折扣计划不仅限于威克县和富兰克林县.

Are immunizations free?
Yes, 对于19岁以下没有医疗保险或有医疗补助或私人保险覆盖的儿童.

Do you provide adult dental care?
是的,登记的病人可以得到成人牙科护理. 你必须是一个病人在我们的医疗实践地点接受成人牙科保健.

Do you provide prenatal and OBGYN care?
We do not provide prenatal care. 我们确实提供一些妇科365速发购彩,如巴氏涂片检查, contraception, and STD testing and treatment.